**Bilingual in English and Mandarin preferred
**MUST HAVE Minimum 3-5 years of experience in freight forwarding or NVOCC operations
Handle import shipments A-Z, including booking, documentation, customs clearance, delivery coordination, and billing
Manage and monitor shipments from overseas agents and carriers to final delivery
Work closely with customs brokers, truckers, and CY terminals to ensure smooth cargo release
Review and prepare customs documentation, including ISF, entry filing support, and import permits
Provide support on air freight and export operations when required
Ensure all procedures comply with U.S. Customs and international shipping regulations
Communicate professionally with customers, vendors, and agents to resolve any shipment issues
Requirements
Minimum 3-5 years of experience in freight forwarding or NVOCC operations
Strong hands-on experience in import operations (A-Z) and customs clearance coordination
Familiarity with CY-door delivery process required
Knowledge of air and export operations preferred
Ability to read and interpret customs entry documentation and shipping terms
Excellent communication and organizational skills
Job Type: Full-time, in person

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.